It is proposed by Fawzy Soliman, et.al ( 2000 ) that Implementing Knowledge management needs to maintain knowledge management programs like Knowledge creating (Knowing the sources of knowledge) , capture (How to use it), storing(Databases, books or human minds), and utilize critical processes and best business practices to maintain a competitive advantage. For an organization to create and capture knowledge they need to focus on what customer needs from us. We can get that information like going directly to the customer and taking feedback. Implementing KM for an organization need not be ended with beginning of the organization, it needs to be followed through the period organization is running.
According to Jamrog (2004), Vast reservoir of organization Knowledge is been shared among different processes and working people in organization, they need to bond together and use the best practices of KM. This knowledge is spread through out the organization in unrecognized format. One of the main important, aspect of implementing KM in organization is , it is the senior management responsibility to make sure they implemented KM among every person. (Cited in Loye, 2008, P. 156)
There are six elements for implementing Knowledge management system in Organization. First, establish a chief knowledge officer with responsibility for the political, strategic, and technical implementation of KM. Individual workers from an organization needs to take risks and be self-starters. Every person from an organization needs to know that knowledge is important assert and need to share the knowledge with every person from an organization. Every managers must organize a cultural environment that makes knowledge collaboration. There should be reward system for sharing valuable knowledge. Next , there should be hyper links among every buddy that makes knowledge infrastructure. This infrastructure must provide easy ways to create, store and retrieve information. (Loye, 2008),
It hard to Implement Knowledge management in organization through one person. Peter E.d .Love , Patrick S. W. Fong & Zahir Irani (2005, pg 7) discuss this issue as every individual must take part of knowing the knowledge needs of the organization and they capabilities. As every person have individual ideals or methods of handling the problem. Its important to share every individual ideas, make this as a practice. It need not be any occasion or event to do this. In my view occasion need to created when ideas need to be shared. Community of practice are also central part of KM strategy.
For example : When I am working for Amazon Development centre every person form every team have an opportunity to share our information with others. Whether it is regarding knowledge requesting or Knowledge sharing. There will be no particular time to share knowledge with others ,every individual need to make time to go the manager and request for solution, If he is not able to do so, issues are posted in internal blog(Using IT for KM sharing). Once solution is been found by any one on floor, that will be posted on blog , so that every person in they free time can go through it. Ofter one day these issues are highlighted as an alert in out Knowledge Tool. It is not mandatory to share knowledge in an organization through this way, they need to search for best practice, so that KM can be shared. (Leela Krishna, 2009)
It is hard to define for me, how exactly Knowledge management can be implemented successfully. In my view, before implementing Knowledge Management for an organization we need to know the key source of producing Knowledge management. This is proposed by Von Krogh and Roos that Knowledge resides in the minds of every individual and in relation they form with other like technology they use (cited in Kimiz Dalkir, 2005, pg no 72). I agree with these words because once we know the key source of knowledge , we can make feasible environment to implement KM .in organization. Like creating an environment where people who are working in organization can share they knowledge with other person or storing knowledge to databases or any tangible items. By doing this even if employees leave the organization , some sort of information can be saved with organization.
References :
-Loye (Lynn) Ray , 2008, Requirement for knowledge management: business driving information technology, JOURNAL OF KNOWLEDGE MANAGEMENT,Emerald Group Publishing, Volume. 12 Number. 3, pp. 156-158, retrived on April 2009 from Middlesex University Library database. from http://www.emeraldinsight.com/Insight/viewPDF.jsp?contentType=Article&Filename=html/Output/Published/EmeraldFullTextArticle/Pdf/2300120312.pdf
-Fawzy Soliman, Keri Spooner, Keri Spooner & Fawzy Soliman, 2000, Strategies for implementing knowledge management: role of human resources management, Journal of Knowledge Management, Volume:4, Number: 4 retrived on April 01, 2009, from http://www.emeraldinsight.com/Insight/ViewContentServlet;jsessionid=20AD01320DD4B95C8C12A2179DB8FF01?contentType=Article&Filename=Published/EmeraldFullTextArticle/Articles/2300040408.html
-Peter E.d .Love , Patrick S. W. Fong & Zahir Irani, 2005, Management of Knowledge in Project environments, Elsevier Buttorworth-Heinemanm, Retrieved on 2 April 2009.
-Leela Krishna B, 2009, Knowledge Management, Retrieved on April 02, 2009, from http://boyapatileelakrishna.blogspot.com/
-Kimiz Dalkir, 2005, Knowledge Management in Theory and Practice, Elsevier Buttorworth-Heinemanm
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